Digital and interactive Spare Parts Catalogue & Service Information System
The digital transformation of your service strategy
Up-to-date and consistent service information is indispensable for the implementation of a cost-efficient and productive service deployment. In addition, service information such as maintenance instructions, parts information etc. must not only be up-to-date, but also:
- structured and easy to use
- intelligently linked
- be available at any time and any place
- complete and interactive
To enable you to deliver this quality in your service information, Docware offers you flexible and scalable spare parts catalog and service information systems for the structured management of your service and maintenance information.
FIND & SELL SPARE PARTS
The 360° service view of your technical product
Your service technician gets a 360° service view. This contains all the service information he needs for productive and cost-efficient use.
Spare parts catalogs with all information in one system
- Spare parts and supplier parts
- Maintenance kits, accessories, tools
- Service documents: Maintenance and repair instructions etc.
- Circuit diagrams and illustration 2D, 3D
- Additional information
- Prices and availability of spare parts
Search less - Find more - Act faster - Increase productivity
Thanks to the structured and logical presentation and linking of all information, your service technician can identify the right spare parts more quickly and order them directly online. This saves time, reduces incorrect orders and increases the turnover of spare parts orders.
CREATE & PUBLISH CATALOGUES
One system for all media Online, Offline, Print
- One data pool for all media
- Catalogues at the touch of a button - always up-to-date
- Online, Offline, Print - Catalogues
- machine and customer-specific catalogues
- multilingual catalogues
One source with all service-relevant data
- Create your own catalogues - no help from third parties necessary
- Your service data - structured, linked and always up-to-date
- all data can be combined in one source - reusable
- process any data from the source systems
- Full individuality
How do you generate the 360° Service View for your service technician?
Docware provides you with a system in which all service-relevant data can be processed by yourself and the resulting spare parts catalogs can be published in any medium at the push of a button.
