Digital and interactive Spare Parts Catalogue & Service Information System
The digital transformation of your service strategy
Up-to-date and consistent service information is indispensable for the implementation of a cost-efficient and productive service deployment. In addition, service information such as maintenance instructions, parts information etc. must not only be up-to-date, but also:
- structured and easy to use
- intelligently linked
- be available at any time and any place
- complete and interactive
To enable you to deliver this quality in your service information, Docware offers you flexible and scalable spare parts catalog and service information systems for the structured management of your service and maintenance information.
FIND & SELL SPARE PARTS
The 360° service view of your technical product
Your service technician gets a 360° service view. This contains all the service information he needs for productive and cost-efficient use.
Spare parts catalogs with all information in one system
- Spare parts and supplier parts
- Maintenance kits, accessories, tools
- Service documents: Maintenance and repair instructions etc.
- Circuit diagrams and illustration 2D, 3D
- Additional information
- Prices and availability of spare parts
Search less - Find more - Act faster - Increase productivity
Thanks to the structured and logical presentation and linking of all information, your service technician can identify the right spare parts more quickly and order them directly online. This saves time, reduces incorrect orders and increases the turnover of spare parts orders.
IDENTIFY PARTS
How do you directly find the right service information?
Reduce the effort of searching for the right information for maintenance, repair, etc.
SELL SPARE PARTS
You want to know how to increase your spare parts sales?
Sell your spare parts in no time at all with just a few clicks directly from the catalogue.
CREATE & PUBLISH CATALOGUES
How do you generate the 360° Service View for your service technician?
Docware provides you with a system in which all service-relevant data can be processed by yourself and the resulting spare parts catalogs can be published in any medium at the push of a button.
One system for all media Online, Offline, Print
- One data pool for all media
- Catalogues at the touch of a button - always up-to-date
- Online, Offline, Print - Catalogues
- machine and customer-specific catalogues
- multilingual catalogues
One source with all service-relevant data
- Create your own catalogues - no help from third parties necessary
- Your service data - structured, linked and always up-to-date
- all data can be combined in one source - reusable
- process any data from the source systems
- Full individuality
CREATE CATALOGUES
How do you create professional spare parts catalogues in no time at all?
Create and design your own spare parts catalogue and save valuable resources and time.
PUBLISH CATALOGUES
Do you want to publish spare parts catalogues at the push of a button?
Generate all catalogues from one source for Internet, Intranet, USB, CD and paper.