Exploiting the opportunities offered by digitization for the service
At the Serviceforum Region Stuttgart you can find out more about "Industrial Services". Within service-specific lectures and a World Café,you can take the opportunity to exchange experiences on the following questions:
- At a time when information and communication should not be a barrier anymore, is digital customer communication the only way to more customer satisfaction?
- Have training methods changed as a result of digitisation? and how can we make this task interactive and simple?
- What are the benefits of introducing digitisation in a company?
The aim is to understand the change in the working environment and to be able to react to it in a targeted manner. You can meet our expert, Mr. Robert Hacker during networking breaks and our World Café discussion. Feel free to discuss and share your experiences and opinions on topics such as digital spare parts catalogues and service information systems, as well as their advantages in the service sector.
What: Serviceforum Region Stuttgart
When: 03. July 2019
Where: Schwabenlandhalle Fellbach, 70734 Fellbach, Germany