Service 4.0 with SAP: the Convention 2021

Service 4.0 with SAP: the Convention 2021

25. and 26. April 2021


New highlights in customer service and asset management of the future await you at "Service 4.0 with SAP: The 2021 Convention" on April 25-26 in Berlin. If you want to get to know and understand the SAP Service Management Strategy and SAP solutions in the areas of mobile field service, deployment planning/disposition of technicians, service portals and S/4HANA Service vs. C/4HANA Service, you should not miss the convention "Service 4.0 with SAP S/4HANA".

We guide you, in the digital future

We all know that customers today expect fast response times and case-closing solutions to their service requests. That's why companies should digitize their customer service and asset management processes as much as possible to remain competitive. This is the only way to increase efficiency and reduce costs at the same time.

During the event, Axians will be accompanying us on our journey into the digital future to improve the lives of people and organisations.

You will also be given helpful tips for implementation into Service 4.0 with SAP and special benefits of S/4HANA through concrete examples.


The following topics will be presented to you by experts

  • SAP Service Management Strategy 2020 in the context of S/4HANA
  •     Mobile Field Service in practice - from individual requirements to project success
  •     Development of digitalized maintenance processes and the global rollout

In various World Cafés you have the opportunity to discuss individual questions about mobile field service management, service portals, predictive service/maintenance, e-commerce or digital spare parts catalogues.

Meet us at the Convention

We look forward to welcoming you to our World Café and Deep Dive Workshop on the subject of digital spare parts catalogues. Learn how spare parts searches can be as easy as at Amazon and how you can make spare parts available to customers and technicians at any time.


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