4 facts you didn’t know about the job of an IT consultant

The joys of the profession and tasks of an IT consultant predominate. You are constantly meeting new people and learning about new cultures, you keep on training and you gain experience that will help you not only professionally but also personally. All the same, the tasks of an IT consultant are somewhat sophisticated. Consultancy activities are linked to national and international travel, it's time-consuming and can also be stressful.

Vacancies for IT consultants (also classically called application consulting) are currently numerous. Finding good, dedicated people has become a big challenge.

We would like to show you what the profession of an IT consultant consists of and how you can use your strengths in your profession.

1. Technical and commercial consultancy

One feature of an IT consultant’s job is that it comes into play at a relatively early, pre-sales phase. An IT consultant then accompanies projects until completion and continues to serve customers thereafter. The consultant's skills in technical as well as commercial consultancy support those of colleagues in distribution and sales. The consultant advises prospects and customers on technical requirements with the aim of selling the appropriate product to people.

The consultant meets prospects at the technical level. With the help of a workshop or proof-of-concept he/she advises if, and which solution is right for the prospect and in doing so conveys confidence in the company and product to them. These workshops have a wide variety of participants, which is why the consultant must be able to explain complex issues in a clear and understandable way.

After the specification phase the consultant accompanies the project process further. He/she deals with the requirements and problems, has to find solutions and works to achieve an effective, fast, favourable, but nevertheless future-proof implementation of the project.

Consultants do not only work with customers or prospects, they are also found at trade fairs and technical shows. There, in addition to salespeople, they present their company’s applications.

2. The all-round wizard

On the customer and prospect side, an IT consultant primarily works with IT specialists – specialists for the customer's PLM, ERP and CAD systems. The consultant must be able to meet people at their own level. That doesn’t mean that the IT consultant has to be a specialist in every area! But he/she should know the subject matter, be inquisitive about it and be prepared to read up on it and learn about it.

In addition, an IT consultant gathers more and more knowledge and experience over the years in various technical fields. Whether it be interface accessibility, 3D integration, circuit diagrams, parts lists, ERP, PLM, CAD systems or graphics and text formats. An IT consultant has an overview and understands the whole thing. He/she is willing to incorporate the latest trends and is capable of recognising significant technically-relevant trends. In their function as a technical adviser the consultant must communicate the latest trends both to his/her company and customers, analyse them and finalise corresponding measures within development.

At Docware the consultant will discover a niche product which nonetheless has points of contact with all production and documentation processes. The knowledge and experience that you can and must acquire here is very individual and irreplaceable. At Docware you don’t become just an ERP specialist, you become an all-round wizard.

In this job knowledge is the key to success!

3. Be strong individually and as a team

IT consultants work autonomously and independently. Before a system is implemented for customers, their needs must be precisely analysed. Workshops and training must be professionally prepared after talking to the customer.

In spite of this consultants are also team players. They hardly ever work on project phases alone! Cooperation with the internal development department has to be as smooth and professional as with the project team provided by the customer.

4. International dimension

The IT consultant's profession is no dull office job. Follow-up with customers requires regular business trips nationally and internationally. Travel enables the consultant to always be learning new regional and company-specific cultures. This is a challenge and an enrichment at the same time. In doing this the consultant learns to think outside the box and gathers more personal experiences.

A consultant must be an empathetic person, as they deal with different people and groups every day, whether it’s his/her own development or sales department or the customer's technical editor in the USA.

Are you looking for a change in your prospects?

Are you an IT or application consultant looking for new challenges and an exciting working environment? We offer you interesting and challenging opportunities in the implementation of software projects with customers across Europe.

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