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References
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VOLVO CONSTRUCTION EQUIPMENT
ABG Allgemeine Baumaschinen Gesellschaft mbh, Hameln
Company of the VOLVO group;
producer of road construction machines and rollers in series with a sales and
service network in 150 countries worldwide
Keywords
Spare parts catalogues on CD, paper and on the intranet;
integrated ordering function; multi lingual;
filter function, catalogues
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Benefits
- Cost saving at catalogue production
- Optimised quality and presentation of service and spare parts data
- Improved user-friendliness of the catalogues
- Catalogues with language selection support the international use of the catalogues
- Simplification of the spare parts identification
- Improved customer service and customer commitment
Brief Description
- Use of B2B
- Single source production of catalogues for the media: print, CD, intranet
- Languages: German, English, French, Italian, Spanish, Portuguese, Russian, Swedish a.o.
- Serial number filter (controls the access to serial number related machine data)
- Successfully operating since 4/2002
Infrastructure
- PARTS-PUBLISHER
- ERP System: MFG/PRO
- AutoCAD
- Pro Engenier
- Windows NT
Homepage: www.volvo.com/constructionequipment/europe/en-gb/
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„After an intense selection process our decision was made for Docware's PARTS-PUBLISHER,
because it turned out to be the most compact system and it is configurable according
our demands. This impression was also corroborated after the installation and
commencing operations. We have to point out the always competent support of the Docware
staff while project initiation and after the start of operations.“
Hans-Dieter Bruesewitz, IT-Manager, VOLVO CONSTRUCTION EQUIPMENT ABG Allgemeine Baumaschinen-Gesellschaft mbH, Hameln
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We will be pleased to contact one of our reference customer's representatives for you.
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