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Technology
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Java, J2EE (web servers such as Tomcat, IBM web sphere)
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Updating of catalogue data
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Changes in the database are dynamically incorporated in the Internet catalogue
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Linking possible to an external database
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Oracle, MySQL, Microsoft SQL server, further databases on request
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Linking possible to PPS, ERP, PDM systems (e.g. SAP R/3, Baan, Axalant from Eigner, PSI Penta, etc.), to E-Business and E-Commerce systems (e.g. mySAP CRM, SAP Internet Sales, SAP Online Store, Intershop, etc.)
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OCI interface (Open Cataloge Interface);
SAP-certified
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User administration
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Internal shop function or via linked ERP;
role-based rights system
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Login
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Internal shop function or via linked ERP;
authorisation via user name and password
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User-specific data display
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May be controlled via login, role system and definition of the entry points in the catalogue, individual client data display (incl. prices)
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Client compliancy
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Parent company, agency, service centre, client etc.
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Layout
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Individual adaptations and layouts via XML, CSS style sheets
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Configuring capability
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Extensive „click and get“ configuration options;
displayed fields (parts lists fields, order fields, search fields, language, etc.) may be configured;
field selection may be controlled via roles;
display of field contents may be client-specifically configured
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Availability requests, price requests
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Via linking to the existing ERP system;
alternatively via time or event-controlling updating of the catalogue database
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Order history
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Access possible to the order history of the logged-in user or all users of a customer (role-dependent)
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Order function / shopping cart
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Shopping cart with shopping cart management (order, offer request, save shopping cart, activate)
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Languages
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All world languages possible;
language selection on log-in; German and English are supplied;
other languages available;
further languages may be translated and integrated by the customer
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 | 24 h worldwide spare parts selling |
| | spare parts data and prices presented by individual customer (1:1 marketing) |
| | online availability check and information |
| | through-going electronic order processing (reduction of process costs) |
| | easy updating of spare parts catalogues via a few mouse clicks, changes are immediately active |
| | reduction of internal outlay for order processing, i.e. increase in contribution margin / margins |
| | reduction of processing and overall delivery time |
| | cost saving due to reduction in incorrect orders |
| | relieving of the service hotline (less queries due to improved data quality) |
| | extension of customer service: 24 h availability, swiftness, convenient handling (e.g. via search functions, linked information, etc.) |
| | spare parts turnover via new sales channels |
