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References
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Albert Handtmann Maschinenfabrik,
Biberach/Riss (Germany)
Manufacturers of filling and dosing automated machinery/mechanical engineering
Keywords
Spare part catalogue on CD (complete product range),
six monthly production, paper catalogue edition, print on demand, operation of an intranet server,
Access, NT.
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Benefits
- Avoidance of high service costs by using automated production of a paper catalogue.
- Increase of spare part sales.
- Improvement of customer service and customer commitment.
- Simplification of internal procedures.
- Standardisation of data.
- Improved spare parts identification for service, spare parts sales and third-party service partners.
- Reduction in the quota of call backs and the proportion of incorrect deliveries.
Brief Description
- Spare part catalogues are produced across the product range both on paper and in electronic form on CD. All catalogues are available internally over the server.
- Print on demand for modules and functional modules with all spare part pages.
- Breakdown of quantities: 30,000 catalogue entries, 2,500 images, 10,000 individual parts
- Delivery of a CD every six months.
- Languages: German, English, French, Spanish.
- Used in technical field sales, spare part sales, spare part clearing, for service partners and end customers all over the world.
- Successfully operating since 1997.
Infrastructure
- PARTS-PUBLISHER
- Access database
- Windows NT
Homepage: www.handtmann.de
We will be pleased to contact one of our reference customer's representatives for you.
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